Product recall · February 8, 2018
Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards
Hazard: The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
What to do: Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
- Recall number
- 18096
- Announced
- Product
- Battery packs used in Fujitsu notebook computers and workstations.
- Manufacturer
- Fujitsu Limited (Computers), Panasonic Corporation (Battery Packs)
- Importer
- Fujitsu America Inc., of Sunnyvale, Calif.
- Distributor
- Fujitsu America Inc., of Sunnyvale, Calif.
- Made in
- China (battery packs), Japan (notebook computers and workstations)
- Affected products
- This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000
- Units
- About 5,800 in the U.S. and 606 in Canada
- Incidents / injuries
- Fujitsu has received one report of a battery fire in Canada.
- Sold at
- Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
- Consumer contact
- Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 18096
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
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- Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards Jan 2017
- Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards Jun 2016
- Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards Mar 2016
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.