Product recall · June 15, 2016
Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards
Hazard: The lithium-ion battery packs can overheat, posing burn and fire hazards.
What to do: Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.
- Recall number
- 16197
- Announced
- Product
- Panasonic battery packs used in Sony Electronics laptop computers
- Manufacturer
- SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
- Importer
- Sony Electronics, Inc., of San Diego, Calif.
- Made in
- China
- Affected products
- This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513AP
- Units
- About 1,700 (in addition, 21 were sold in Canada)
- Incidents / injuries
- None reported
- Sold at
- Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately
- Consumer contact
- Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 16197
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Panasonic recalls
- Panasonic Recalls Electric Toaster Ovens Due to Shock and Fire Hazards Jul 2026
- Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards Feb 2018
- Panasonic Recalls Flat Screen Televisions and Swivel Stands Due to Tip-Over Hazard Jan 2018
- Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert) Feb 2017
- Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards Jan 2017
- Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards Mar 2016
- Panasonic Recalls Lithium-ion Laptop Battery Packs Due to Fire Hazard Mar 2016
- Panasonic Recalls Metal Cutter Saws Due to Laceration Hazard Sep 2015
All Panasonic recalls · Panasonic products and prices
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.