Review guidelines and moderation policy

Owner reviews on Savings Ahead are written by visitors who own or have used a product. We publish positive and negative reviews alike, so other shoppers get an honest picture.

How reviews are collected

• Reviews are written on this site, using the form on each product page. We do not copy reviews from other websites, and we never write, buy or invent reviews.
• We don’t offer payment, discounts or gifts for reviews, and we don’t ask only happy customers to write them.
• Every review is confirmed by email before we look at it. “Email confirmed” means the reviewer confirmed their email address; it does not mean we checked that they bought the product.
• Colour and size versions of a product share the same reviews.

What we publish

We publish every confirmed review that is about the product and based on the reviewer’s own experience, whatever its rating. We do not remove or hold back reviews because they are negative, and no brand or retailer can pay to remove a review.

What we remove

• Spam, advertising and links to other websites.
• Abusive, hateful, threatening or obscene content.
• Personal information, such as phone numbers, addresses or email addresses. We may remove that part and publish the rest, with a note saying the review was edited.
• Content that is not about the product, such as questions about delivery from a particular store.
• Reviews that are not based on experience with the product, duplicates, and reviews written by people connected to the brand or a competitor.
• Content that is unlawful or infringes someone else’s rights.

Apart from removing personal information, we don’t edit reviews. We aim to moderate reviews within two working days.

Ratings

The average rating and star breakdown on a product page are calculated from all published reviews of that product, with every review counted equally. The optional details owners give (how long they have owned it, what they paid and where, and whether they would buy it again) are shown with their reviews and summarised once there are enough of them.

Safety problems

If a product has hurt someone or could be dangerous, please also report it to the U.S. Consumer Product Safety Commission at SaferProducts.gov.

Questions or concerns about a review

If you think a review breaks these guidelines, or you want your own review removed, email sales@savingsahead.com with the product page link.

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