Product recall · February 7, 2017
Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert)
Hazard: The lithium-ion battery packs can overheat, posing burn and fire hazards.
What to do: Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.
- Recall number
- 17732
- Announced
- Product
- Panasonic battery packs used in Sony Electronics laptop computers
- Manufacturer
- SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
- Importer
- Sony Electronics, Inc., of San Diego, Calif.
- Made in
- China
- Affected products
- This expanded recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. Sony has expanded the number of affected battery packs under this recall. The Panasonic battery packs were manufactured with the laptop and battery packs were sold separately or installed by Sony as part of a repair. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack. Recalled model numbers for the Sony VAIO laptop computer are: Sony VAIO Series laptop computer model numbers SVE14A1 SVE14A2 SVE14A3 SVE1413 SVE1511 SVE1512 SVE1513 SVE1513APXS SVE1513BCXS S
- Units
- About 700 (In addition, about 1,700 units were previously recalled on June 15, 2016)
- Incidents / injuries
- None reported
- Sold at
- Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.
- Consumer contact
- Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 17732
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Panasonic recalls
- Panasonic Recalls Electric Toaster Ovens Due to Shock and Fire Hazards Jul 2026
- Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards Feb 2018
- Panasonic Recalls Flat Screen Televisions and Swivel Stands Due to Tip-Over Hazard Jan 2018
- Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards Jan 2017
- Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards Jun 2016
- Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards Mar 2016
- Panasonic Recalls Lithium-ion Laptop Battery Packs Due to Fire Hazard Mar 2016
- Panasonic Recalls Metal Cutter Saws Due to Laceration Hazard Sep 2015
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.