Product recall · May 5, 2017
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
Hazard: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
What to do: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
- Recall number
- 17742
- Announced
- Product
- Off-Board Chargers for Segway Personal Transporters (PT)
- Manufacturer
- Segway Inc., of Bedford, N.H.
- Made in
- United States
- Affected products
- This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639
- Units
- About 24 (in addition, 17 were previously recalled in September 2015)
- Incidents / injuries
- None reported
- Sold at
- Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.
- Consumer contact
- Segway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 17742
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Segway recalls
- Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury Mar 2025
- Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards Nov 2024
- Segway Powersports Recalls 2022 Fugleman UT10E and UT10X Utility-Terrain Vehicles Due to Fire Hazard (Recall Alert) Dec 2023
- Segway Powersports Recalls Fugleman Utility Terrain Vehicles (UTVs) Due to Fire Hazard (Recall Alert) Jul 2022
- Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury Mar 2022
- Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert) Sep 2015
All Segway recalls · Segway products and prices
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.