Product recall · March 20, 2025
Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury
Hazard: The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.
What to do: Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.
- Recall number
- 25193
- Announced
- Product
- Segway Ninebot Max G30P and Max G30LP KickScooters
- Importer
- Segway Inc., of Los Angeles, California
- Made in
- China, Malaysia
- Affected products
- This recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray in color with yellow accents and the Max G30P is black in color with yellow accents. The brand name "ninebot" appears on the foot platform and the top of the handlebars. The model number is located on a label on the side of the foot deck. The Max G30P model is 46 inches long, 19 inches wide, 47 inches high and weighs 42 pounds. The Max G30LP model is 44 inches long, 19 inches wide, 45 inches high and weighs 39 pounds.
- Units
- About 220,000
- Incidents / injuries
- Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones.
- Sold at
- Best Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.
- Consumer contact
- Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on "Recall Center" at the bottom of the page for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 25193
- Last checked
Products in our catalogue with a listed model number
- Segway Ninebot Max G30P Electric Scooter – model G30P
Check the model number and date code on your own product against the official notice: a recall can cover only some versions.
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Segway recalls
- Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards Nov 2024
- Segway Powersports Recalls 2022 Fugleman UT10E and UT10X Utility-Terrain Vehicles Due to Fire Hazard (Recall Alert) Dec 2023
- Segway Powersports Recalls Fugleman Utility Terrain Vehicles (UTVs) Due to Fire Hazard (Recall Alert) Jul 2022
- Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury Mar 2022
- Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert) May 2017
- Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert) Sep 2015
All Segway recalls · Segway products and prices
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.