Product recall · September 15, 2015

Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)

Recall number 15754 · About 17 · All Segway recalls

Hazard: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

What to do: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

Read the official CPSC recall notice (opens in a new tab)

Recalled product: Off-Board Charger for Segway Personal Transporter (PT)
Recall number
15754
Announced
Product
Off-Board Charger for Segway Personal Transporter (PT)
Manufacturer
Segway Inc., of Bedford, N.H.
Made in
United States
Affected products
This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part nu
Units
About 17
Incidents / injuries
None reported
Sold at
Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.
Consumer contact
Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.
Source
U.S. Consumer Product Safety Commission recall notice 15754
Last checked

What to do if you own this product

  • Stop using the product if the notice tells you to.
  • Find the model number, serial number or date code on the product and compare it with the notice.
  • Contact the company using the details above for the refund, repair or replacement.
  • Report an injury or a safety problem at SaferProducts.gov.

Read the official CPSC recall notice (opens in a new tab)

More Segway recalls

All Segway recalls · Segway products and prices

Latest recalls

Search all recalls

Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.