Product recall · June 29, 2023
Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard
Hazard: The speaker's electrical components can fail, posing a fire hazard.
What to do: Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
- Recall number
- 23234
- Announced
- Product
- Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006)
- Distributor
- Bose Corporation, of Framingham, Mass.
- Made in
- United States, Mexico, Ireland
- Affected products
- This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle and Companion home theater systems. The components are black or white. The Bose logo, product name, serial number "SER. NO." and date code are printed on the product label, which is located either on the back or bottom of the bass module. The product name is printed at the top of the label next to the Bose logo. The serial number is described on the label as "SER. NO." The multi-digit serial number printed on the bass module label includes the "date code" for that module. The date code is reflected in the eighth through eleventh digits of the serial number. The followi
- Units
- About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico)
- Incidents / injuries
- The firm has received 21 reports worldwide of the bass modules igniting or melting, including three incidents of fires resulting in property damage to carpeting, an entertainment cabinet and to materials surrounding the bass box. No injuries have been reported.
- Sold at
- Bose stores, Best Buy, Circuit City, Sam's Club, Sears and other electronics stores nationwide, and online at Bose.com from January 1994 through April 2007 for between $220 and $2,200.
- Consumer contact
- Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, online at support.bose.com/am-recall or at www.bose.com and click on "Recall Information" at the bottom of the page for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 23234
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Bose recalls
- Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems Due to Risk of Injury from Fire and Overheating Hazards Nov 2026
- Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert) Jul 2019
- Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard Nov 2012
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.