Product recall · July 10, 2019

Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)

Recall number 19760 · About 77,500 · All Bose recalls

Hazard: The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.

What to do: Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.

Read the official CPSC recall notice (opens in a new tab)

Recalled product: Professional use flush and surface mount loudspeakers
Recall number
19760
Announced
Product
Professional use flush and surface mount loudspeakers
Importer
Bose Corporation, of Framingham, Mass.
Made in
China
Affected products
This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. The loudspeakers were sold in black and white colors with "Bose" engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker. These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public. These names and model numbers are included in
Units
About 77,500
Incidents / injuries
The firm has received nine reports in the U.S. of speakers dislodging or falling from their installed locations, including one report of minor injuries.
Sold at
Authorized Bose distributors nationwide. EdgeMax models were sold between August 2017 and January 2019 for about $400. FreeSpace DS 16 models were sold between February 2002 and January 2019 for between $65 and $95. FreeSpace DS 40 models were sold between May 2010 and August 2018 for between $120 and $180. FreeSpace DS 100 models were sold between January 2006 and January 2019 for between $160 and $250. FreeSpace 3 models were sold between January 2002 and January 2019 for between $100 and $215.
Consumer contact
Bose at 800-576-1503 from 8 a.m. to 5 p.m. Eastern Monday through Friday, email at BMSSafety@bose.com or online at www.bose.com or www.pro.bose.com and click on www.BoseBMSsafety.com for more information.
Source
U.S. Consumer Product Safety Commission recall notice 19760
Last checked

What to do if you own this product

  • Stop using the product if the notice tells you to.
  • Find the model number, serial number or date code on the product and compare it with the notice.
  • Contact the company using the details above for the refund, repair or replacement.
  • Report an injury or a safety problem at SaferProducts.gov.

Read the official CPSC recall notice (opens in a new tab)

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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.