Product recall · January 12, 2023
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Hazard: The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
What to do: Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
- Recall number
- 23091
- Announced
- Product
- BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
- Importer
- BISSELL Homecare Inc., of Grand Rapids, Michigan
- Made in
- China
- Affected products
- This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
- Units
- About 61,000 (In addition, about 4,300 were sold in Canada)
- Incidents / injuries
- BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
- Sold at
- Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
- Consumer contact
- Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 23091
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Bissell recalls
- BISSELL Recalls Over One Million Steam Shot OmniReach Steam Cleaners Due to Risk of Serious Burn Hazard from Attachments Apr 2026
- BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard Jul 2024
- BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard Feb 2024
- BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard Apr 2023
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.