Product recall · July 18, 2024
BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Hazard: The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
What to do: Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
- Recall number
- 24309
- Announced
- Product
- BISSELL® Steam Shot™ Handheld Steam Cleaners
- Importer
- BISSELL Homecare Inc., of Grand Rapids, Michigan
- Made in
- China
- Affected products
- This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
- Units
- About 3.2 million (In addition, about 355,000 were sold in Canada)
- Incidents / injuries
- BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
- Sold at
- Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
- Consumer contact
- Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 24309
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Bissell recalls
- BISSELL Recalls Over One Million Steam Shot OmniReach Steam Cleaners Due to Risk of Serious Burn Hazard from Attachments Apr 2026
- BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard Feb 2024
- BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard Apr 2023
- BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard Jan 2023
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.