Product recall · December 22, 2022
Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available
Hazard: The washing machines can short-circuit and overheat, posing a fire hazard.
What to do: Consumers should immediately check whether their washer's software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated. Instructions on how to check whether a washer's software has been updated can be found here https://www.samsung.com/us/support/tlw-sw-update. All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair. Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair.
- Recall number
- 23080
- Announced
- Product
- Samsung Top-Load Washing Machines
- Distributor
- Samsung Electronics America Inc., of Ridgefield Park, New Jersey
- Made in
- United States
- Affected products
- This recall involves several models of Samsung's top-load washers with super speed wash. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The model and serial numbers are found on the washer's label attached to the inside of the top lid. An additional label is located on the rear of the washer. The following model and serial number ranges are included in the recall: Model Number Serial Number Range WA49B5105AV/US 01J457BT700001W through 01J457BTB00111H WA49B5105AW/US 01J557BT700001J through 01J557BT700010D WA49B5205AW/US 01HH57BT300006X through 01HH57BTB00932W WA50B5100AV/US 01J257BT70001B through 01J257
- Units
- About 663,500
- Incidents / injuries
- Samsung has received 51 reports of smoking, melting, overheating or fire involving the washers; 10 of which resulted in property damage. Three consumers have reported injuries due to smoke inhalation.
- Sold at
- Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide and online at Samsung.com from June 2021 through December 2022 for between $900 and $1,500.
- Consumer contact
- Samsung at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. ET daily.
- Source
- U.S. Consumer Product Safety Commission recall notice 23080
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Samsung recalls
- Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard Aug 2024
- Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries Nov 2016
- Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards Oct 2016
- Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards Sep 2016
- U.S. Polo Assn. Recalls Girl’s Jacket Due to Strangulation Hazard Feb 2014
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.