Product recall · March 27, 2014
Lenovo Recalls Battery Packs for ThinkPad Notebook Computers Due to Fire Hazard
Hazard: The battery packs can overheat, posing a fire hazard.
What to do: Consumers should immediately turn off their ThinkPad notebook computer, remove the battery pack and contact Lenovo for a free replacement battery pack. Consumers can continue to use their ThinkPad notebook without the battery pack by plugging in the AC adapter and power cord.
- Recall number
- 14142
- Announced
- Product
- ThinkPad notebook computer battery packs
- Importer
- Lenovo Inc., of Morrisville, N.C.
- Made in
- China
- Affected products
- This recall involves Lenovo battery packs sold with the following ThinkPad notebook computers: the Edge 11, 13 and 14 series, the T410, T420, T510 and W510 series, and the X100e, X120e, X200, X201 and X201s series. The battery packs were also sold separately. The black battery packs measure between 8 to 11 inches long, 1 to 3 inches wide and about 1 inch high. Recalled battery packs have one of the following part numbers starting with the fourth digit in a long series of numbers and letters printed on a white sticker below the bar code on the battery pack: 42T4695, 42T4711, 42T4798, 42T4804, 42T4812, 42T4822, 42T4828, 42T4834, 42T4840 and 42T4890.
- Units
- About 34,500 in the United States and 2,900 in Canada
- Incidents / injuries
- Lenovo has received two reports of the battery packs overheating, resulting in damage to the computer, battery pack and nearby property. No injuries have been reported.
- Sold at
- Computer and electronics stores, authorized dealers and online at www.lenovo.com nationwide from October 2010 through April 2011 for between $350 and $3,000 when sold as part of ThinkPad notebook computers. The battery packs were also sold separately for between $80 and $150.
- Consumer contact
- Lenovo at (800) 426-7378 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lenovo.com and select Support at the top of the page, then click on the link to the recall page in the News and Alerts section at the bottom right of the page for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 14142
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Lenovo recalls
- Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard Nov 2023
- Lenovo Recalls ThinkPad Laptops Due to Fire Hazard Feb 2018
- Lenovo Expands Recall of Battery Packs for ThinkPad Notebook Computers Due to Fire Hazard Apr 2015
- Lenovo Recalls Computer Power Cords Due to Fire and Burn Hazards Dec 2014
- Lenovo Expands Recall of ThinkCentre Desktop Computers Due to Fire Hazard Apr 2012
- Lenovo Recalls ThinkCentre Desktop Computers Due to Fire Hazard Mar 2012
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