Product recall · June 5, 2025
Midea Recalls About 1.7 Million U and U+ Window Air Conditioners Due to Risk of Mold Exposure
Hazard: Pooled water in the air conditioners can fail to drain quickly enough, which can lead to mold growth. Mold exposure poses risks of respiratory issues or other infections to some consumers.
What to do: Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture. Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecall.expertinquiry.com for instructions on how to inspect their unit prior to continuing use.
- Recall number
- 25320
- Announced
- Product
- U and U+ Window Air Conditioners
- Manufacturer
- GD Midea Air-Conditioning Equipment Co. Ltd., of China
- Importer
- Midea America Corp., of Parsippany, New Jersey
- Made in
- China, Thailand
- Affected products
- This recall involves U and U+ Window Air Conditioners made by Midea and sold in brand names including Midea, Comfort Aire, Danby, Frigidaire, Insignia, Keystone, LBG Products, Mr. Cool, Perfect Aire and Sea Breeze. The air conditioners are designed to fit in windows. They were sold in three sizes of cooling power: 8,000, 10,000 and 12,000 BTU. The air conditioners are white and measure about 22 inches wide and 14 inches high. The brand name is printed on the units. The model number can be found on a label on the front right side of the unit when facing the air conditioner. They were sold with remote controls and can be controlled by a mobile app. The following brands and model numbers are in
- Units
- About 1.7 million (In addition, about 45,900 were sold in Canada)
- Incidents / injuries
- The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory infections, allergic reactions, coughing, sneezing and/or sore throats from mold exposure.
- Sold at
- Costco, Menards, Home Depot, Best Buy and other stores nationwide and online at Midea.com, Amazon.com, Costco.com, Menards.com, HomeDepot.com, Lowes.com, Walmart.com, BJs.com, BestBuy.com and other websites from March 2020 through May 2025 for between $280 and $500.
- Consumer contact
- Midea toll-free at 888-345-0256 from 8 a.m. to 5 p.m. ET Monday through Friday, email at midea4028@midea.com, online at www.MideaUrecall.expertinquiry.com or www.midea.com/us and click on "RECALL INFORMATION" for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 25320
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Midea recalls
- Primo Recalls Beverage Dispensers Due to Burn Hazard Mar 2018
- Dehumidifiers Made by Midea Recalled Due to Serious Fire and Burn Hazards; $4.8 Million in Property Damage Reported Nov 2016
- GE Brand Dehumidifiers by Midea Recalled for Repair Due to Fire Hazard; Sold Exclusively at Walmart Apr 2014
- GE and Professional Series Brand Dehumidifiers Recalled Due to Fire Hazard Jan 2011
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Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.