Product recall · May 12, 2017
Honeywell International Recalls SWIFT® Wireless Gateway Sold with Fire Alarm Systems Due To Failure to Communicate in Fire
Hazard: The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
What to do: Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.
- Recall number
- 17151
- Announced
- Product
- SWIFT wireless gateway sold with fire alarm systems
- Manufacturer
- Honeywell International Inc., of Northford, Conn.
- Made in
- United States
- Affected products
- This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywel
- Units
- About 900
- Incidents / injuries
- None reported
- Sold at
- Honeywell distributors nationwide between October 2014 and December 2016 for about $440 for the fire alarm system.
- Consumer contact
- Contact Honeywell at 800-289-3473 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://hwll.co/CPSCsafety and click on Safety Recall for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 17151
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Honeywell recalls
- Honeywell Recalls System Sensor L-Series Low Frequency Fire Alarm Sounders and Strobes Due to Risk of Failure to Alert Consumers to a Fire Mar 2024
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- Honeywell Recalls Hard Hats Due to Risk of Head Injury Apr 2018
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