Product recall · November 25, 2014
Goal Zero Recalls Battery Packs Due to Fire Hazard
Hazard: The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
What to do: Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
- Recall number
- 15036
- Announced
- Product
- Goal Zero Sherpa brand 50 and 120 rechargeable battery packs
- Importer
- Goal Zero LLC, of Bluffdale, Utah
- Made in
- China
- Affected products
- This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
- Units
- About 10,000 in the U.S. and 110 in Canada
- Incidents / injuries
- Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.
- Sold at
- REI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 through November 2013 for between $200 and $400.
- Consumer contact
- Goal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online at www.goalzero.com and click on "Product Notifications" for more information.
- Source
- U.S. Consumer Product Safety Commission recall notice 15036
- Last checked
What to do if you own this product
- Stop using the product if the notice tells you to.
- Find the model number, serial number or date code on the product and compare it with the notice.
- Contact the company using the details above for the refund, repair or replacement.
- Report an injury or a safety problem at SaferProducts.gov.
More Goal Zero recalls
- Goal Zero Recalls YETI 3000X Power Stations Due to Serious Risk of Injury from Fire and Burn Hazards Aug 2026
- Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard Feb 2025
- Goal Zero Recalls Yeti Link Modules with EC8 Cables Due to Fire and Burn Hazards Jun 2024
- Goal Zero Recalls Power Cables Due to Fire Hazard Apr 2021
- Goal Zero Recalls Power Supplies Due to Fire Hazard Dec 2020
- Goal Zero Recalls Solar Powered Charging Stations Due to Impact Hazard (Recall Alert) Nov 2017
All Goal Zero recalls · Goal Zero products and prices
Latest recalls
- Arlopu Recalls Slide Playsets Due to Risk of Serious Injury and Death from Head and Neck Entrapment Hazards Nov 5, 2026
- Baby Brezza Enterprises Recalls SuperFast Sterilizer Dryers Due to Overheating and Burn Hazards Nov 5, 2026
- Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems Due to Risk of Injury from Fire and Overheating Hazards Nov 5, 2026
- C.A.M.P. Recalls Mountain Ice Axes Due to Risk of Serious Injury or Death from Fall Hazard Nov 5, 2026
- Gourmia Recalls 9-Slice Digital Air Fryer Ovens Due to Burn Hazard Nov 5, 2026
- Jiastfeng Recalls HAUOMS Eight-drawer Dressers Due to Risk of Serious Injury or Death from Tip-Over and Entrapment Hazards; Violate Mandatory Standard for Clothing Storage Units Nov 5, 2026
- Kikea Store Recalls X-VESOLJE Nursing Pillows Due to Risk of Serious Injury or Death from Suffocation; Violate Mandatory Standards for Nursing Pillows Nov 5, 2026
- Little Giant Recalls Ladders with Rapid Locks Due to Risk of Serious Injury from Fall Hazard Nov 5, 2026
Source: U.S. Consumer Product Safety Commission recalls database. Recall data last checked against the CPSC database on November 9, 2026. Savings Ahead is not affiliated with the CPSC or the companies named; always follow the official notice. Found a mistake? See our corrections policy.