Product recalls
Steelcase Recalls: 3 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 3 recalls involving Steelcase products since 2010, the most recent on January 14, 2016. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Steelcase recalls
Steelcase Recalls Chairs Due to Fall Hazard
Hazard: The screws connecting the seat and back to the base of the chair can detach, posing a fall hazard to the user.
What was recalled: This recall involves 12 models of Steelcase "Rocky" style swivel chairs manufactured between 2005 and 2015. The molded polypropylene chairs were sold in black and white with the option of an upholstered seat and back, seat only or no upholstery. The chairs have a foldable seat, molded-in arms and either a four-star wheel base or a five-star wheel base. Model numbers can be found on the underside of the seat. Model Number Style 112101 Four-star Nesting Upholstered Seat 112201S Four-star Nesting U
Remedy: Consumers should immediately stop using the recalled chairs and contact Steelcase to arrange for a free repair.
Sold at: Steelcase independently owned dealers nationwide from August 2005 to June 2015 for between $500 and $1,550.
Contact: Steelcase at 800-210-5109 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.steelcase.com and click on “Rocky Chair Recall” for more information. Consumers can also email Steelcase at retrofits@steelcase.com.
Steelcase Inc. Recalls Desk Chairs Due to Fall Hazard
Hazard: The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to the user.
What was recalled: This recall includes the model 482 Series Steelcase Amia desk chairs manufactured between March 1, 2011 and June 6, 2011. The model number and manufacture date are printed on a label on the underside of the chair seat. The seats are available in various colored fabric options as well as leather.
Remedy: Consumers should immediately stop using the chairs and contact Steelcase to receive adhesive covers to apply over the pivot pins on their chairs. These pin adhesive covers can be applied without the use of a tool in less than five minutes. The firm is contacting all known purchasers.
Sold at: Authorized Steelcase dealers and retail outlets including Healthy Back Store, CSN, Home Office Solutions, Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com from March 2011 through June 2011 for between $350 and $700.
Contact: For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. ET Monday through Friday. Consumers can also e-mail the firm at retrofits@steelcase.com
Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
Hazard: The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
What was recalled: This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.
Remedy: Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
Sold at: Authorized Steelcase dealers and retail outlets including Healthy Back Store, CSN, Home Office Solutions, Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600.
Contact: For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at http://recall.steelcase.com. Consumers can also email the firm at cachetrecall@steelcase.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.