Product recalls
Lutron Recalls: 4 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 4 recalls involving Lutron products since 2010, the most recent on June 5, 2025. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Lutron recalls
Lutron Recalls Power Interfaces for LED Tape Lights Due to Shock Hazard
Hazard: The power interface can fail during a significant power surge (e.g., lightning strike), posing a shock hazard to consumers if they touch the LED tape lights.
What was recalled: This recall involves Lutron-branded power interfaces, model LU-PH3-B, intended for use with LED tape lights. The 96W hard-wired power interfaces were distributed alone and as part of Lumaris RGB+ tunable white LED tape light starter kits for RadioRA 3 systems (model RRL-MTK-RT-IN) and HomeWorks systems (model HWL-MTK-RT-IN).
Remedy: Consumers should immediately stop using the recalled power interfaces and any connected lighting and turn off the power at the circuit breaker. Consumers should contact Lutron for instructions on how to receive their free replacement power interface and how it will be installed at no charge. Consumers should go to https://residential.lutron.com/us/en/safety/safety-recall to determine if their unit is included in this recall and, if so, to register to receive installation of the replacement power interface. If a unit is included, Lutron will provide the free replacement power interface and a pre-paid mailing label that the consumer can use to return the unit to Lutron.
Sold at: Dealers and distributors of audiovisual (AV) equipment and electrical supplies nationwide from September 2024 through April 2025 for about $300 for the power interfaces, and between $1,250 and $1,400 for the Lumaris LEDtape light starter kits and the HomeWorks systems.
Contact: Lutron toll-free at 800-239-0495 from 8 a.m. to 5:30 p.m. ET Monday through Friday, by email at productrecall@lutron.com, or online at https://residential.lutron.com/us/en/safety/safety-recall or https://www.lutron.com/us/en and click on "Safety Notices" at the bottom of the page for more informatio
Lutron Electronics Recalls Roller Shades Due to Impact Hazard
Hazard: The window shades can become dislodged from their brackets and fall, posing an impact hazard.
What was recalled: This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). A
Remedy: Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.
Sold at: Home Depot, Lowes, specialty window shading dealers and online at SerenaShades.com from November 2013 through November 2015 for between $280 and $2,400.
Contact: Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com/safetynotice for more information.
Lutron Electronics Recalls Roman Shades Due to Strangulation Hazard
Hazard: Strangulations can occur when a child places his/her neck between the exposed ribbon (hobble tape) and the fabric on the backside of the shade or when a child pulls the tape out and wraps it around his/her neck.
What was recalled: This recall involves hobbled-style, motorized or manual, custom-made Roman shades. They were made out of fabric mounted on a metal frame, manufactured between December 17, 2009 and July 23, 2015. Each shade has two to six vertical mesh lift bands that are 8 inches wide, secured by lift band clamps at the bottom of the shade, and a 1-inch wide vertical hobble tape running the length of the shade. Lutron Electronics Inc. and the manufacture date appear on a white label on the shade tube at the top
Remedy: Consumers should immediately stop using the recalled Roman shades and contact Lutron Electronics for a full refund or a free replacement shade.
Sold at: 54 Electric (formerly, Pfeiffer Electric), Bekins, Burgin Drapery Workroom, Don Fillers & Associates (DFA), Rosenburg Power Window Treatments and other residential window shading dealers from December 2009 through July 2015 for between $675 and $8,000.
Contact: Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com and click on Important Safety Notice.
Risk of Strangulation Prompts Recall to Repair Roman Shades by Lutron Electronics
Hazard: Strangulations can occur when a child places his/her neck between the exposed inner cord and the fabric on the backside of the blind or when a child pulls the cord out and wraps it around his/her neck. Also, in manual Roman shades, strangulations can also occur if the shade's looped bead chain is not attached to the wall or to the floor and a child's neck becomes entangled on the free-standing loop.
What was recalled: This recall involves all custom-ordered made-to-measure motorized and manual Lutron Shading Solutions Roman shades. The shades were sold in a variety of colors, fabrics, and sizes. Nearly all shades were professionally installed. "Lutron Shading Solutions" or "Lutron Shading Solutions by VIMCO" is printed on the packaging.
Remedy: Consumers should immediately stop using the Roman shades and contact Lutron Electronics to coordinate the removal, repair, and reinstallation of the shades. Consumers with manual Roman shades should also immediately check if the tension device is attached to the looped operating cord and installed into the wall or floor. If not attached, consumers should contact Lutron Electronics to receive a free repair kit. If the tension device is attached but not installed, consumers should immediately install the device into the wall or floor. If the consumer has difficulty installing the tension device, contact Lutron for further instructions.
Sold at: Specialty dealers and Expo Design Centers nationwide from January 2000 through August 2009 for between $120 and $4,500 per shade.
Contact: For additional information, contact Lutron toll-free at (866) 793-4270 anytime, or visit the firm's Web site at www.lutron.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.