Product recalls
Kohler Recalls: 6 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 6 recalls involving Kohler products since 2010, the most recent on May 23, 2018. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Kohler recalls
Kohler Recalls Automatic Transfer Switches for Kohler Generators Due to Fire Hazard
Hazard: The transfer switch can fail and overheat, posing a fire hazard.
What was recalled: This recall involves Kohler 100-amp service entrance rated automatic transfer switches used with Kohler brand residential and commercial generators. "Kohler" is printed on the outside panel. Model number RXT-JFNC 100ASE and the serial number are printed on a nameplate located on the inside cover of the unit.
Remedy: Consumers should immediately contact an authorized Kohler service representative or Kohler directly to schedule a free repair.
Sold at: Authorized Kohler distributors and dealers nationwide from February 2012 through January 2018 for about $530.
Contact: Kohler at 800-892-7709 from 7:30 a.m. to 5 p.m. CT Monday through Friday, email at generator.feedback@kohler.com or online at www.kohlergenerators.com and click on “Voluntary Recall” for more information.
Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert)
Hazard: The engines have a faulty fuel cap, which can allow over-pressurization in the fuel tank, posing a risk of a fuel leak and fire hazard.
What was recalled: This recall involves Kohler gasoline engine models SH265, CH245, CH255, CH270, CH395, CH440, and ECH440. The engines are used in a variety of outdoor power equipment including log splitters, generators, wood chippers, stump grinders, pressure washers, water pumps and snowbrushes and were also sold separately. Model numbers, spec numbers, serial numbers, and build dates are printed on a silver label attached to the lower-right side of the engine. Engine Model Serial Number Range Spec Number Build
Remedy: Consumers should immediately stop using products with the recalled engines and contact Kohler to schedule a free repair. Kohler is contacting all known purchasers directly.
Sold at: Authorized Kohler and original equipment manufacturers, distributors and dealers and online at www.HomeDepot.com and other websites in December 2017 for between $625 and $4,950 with the product and for between $260 and $690 sold separately.
Contact: Kohler Engines toll-free at 877-333-3948 from 8 a.m. to 5 p.m. CT Monday through Friday, email at EngineFieldService@kohler.com or online at www.kohlerengines.com and click on “Contact” for more information.
Kohler Power Systems Recalls Portable Generators Due to Shock Hazard
Hazard: The generators have a wiring error, which can result in an electrical shock risk if an electrical device is plugged into the generator.
What was recalled: This recall involves the following Kohler portable generator models: PRO3.7, PRO3.7E, PRO5.2, PRO5.2E, and GEN5.0 with Spec Number PA-GEN50-3003. These generators have black frame assemblies and blue fuel tanks. The PRO3.7, PRO5.2 and GEN5.0 models have manual recoil start. The PRO3.7E and PRO5.2E have both manual recoil and electric start. Only generators with serial number 4528733735 or lower, and a manufacture date prior to 06 2016, representing the months and year of manufacture, are include
Remedy: Consumers should immediately stop using the recalled generators and contact Kohler to schedule a free repair by the closest authorized dealer.
Sold at: Authorized Kohler distributors and dealers from June 2014 through May 2016 for between $740 and $1,400.
Contact: Kohler Power Systems toll-free at 866-667-4835 from 8 a.m. to 5 p.m. CT Monday through Friday, or email generator.feedback@kohler.com or online at http://power.kohler.com, and click "Contact Us" on the upper-right side of the page.
Kohler Co. Announces Recall of Shower Doors Due to Laceration Hazard
Hazard: The hinge panel of the shower door can shatter, posing a laceration hazard.
What was recalled: The recall involves a 1/2 inch thick hinge panel included in the Kohler Purist®, Pinstripe® and Finial® frameless heavy glass pivot shower doors. The hinge panel was sold as a component under part numbers 705753-L-NA, 705754-L-NA and 705760-L-NA in various shower door packages as described in these tables. Part # 705760-L-NA hinge panel included in these products for 42" wide 1/2" thick doors: Product Description Product Model # Purist® Heavy Glass Pivot Shower Door 705703-L-ABV, 705703-L-NX, 70
Remedy: Consumers should immediately stop using the recalled shower doors and contact Kohler for a free replacement hinge panel. An Authorized Service Representative (ASR) from Kohler will remove the old hinge panel and install a new hinge panel.
Sold at: Sold through various plumbing distributors nationwide from May 2009 through November 2010 for between $1,700 and $3,000.
Contact: For additional information, contact Kohler Co. toll-free at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.kohler.com
Kohler Recalls Engines Sold with Husqvarna, Cub Cadet, and Troy-Bilt Riding Lawn Tractors; Laceration Hazard Posed
Hazard: A wire connector on the engine can become disconnected causing the operator's seat switch to fail. When this happens, the blades will not shut down, posing a laceration hazard to consumers.
What was recalled: This recall involves Kohler Courage twin-cylinder engines sold with three brands of lawn tractors: Husqvarna, Cub Cadet, and Troy-Bilt. The vertical-shaft gasoline engines range in horsepower from 20 to 25. Engines included in this recall have serial numbers with the first five digits beginning with 41028 through 41056. Serial numbers can be found on the black engine cover.
Remedy: Consumers should immediately stop using the lawn tractors and contact an authorized Kohler dealer or the retail location where the tractor was purchased for a free inspection and repair.
Sold at: Lowe's, Tractor Supply Company stores, and by authorized Cub Cadet dealers nationwide from February 2011 through April 2011 for between $1,500 and $5,700.
Contact: For additional information, contact Kohler Co. at (800) 451-2294 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.kohlerengines.com
Kohler Co. Recalls Bath Doors Due to Laceration Hazard; Sold Exclusively at Selected Lowe’s and Home Depot Stores
Hazard: The glass doors can shatter, posing a laceration hazard.
What was recalled: The recall involves Kohler and Sterling frameless by-pass bath doors. By-pass doors consist of two panels that slide on a track and overlap one another. They can be identified by the tempering date located on the bath door glass panel, which reads "080410" or by the SAU (serial) number on the manufacturer's box. SAU numbers can be found on the white bar code label on the spine of the box below the retail label. The affected door models and SAU numbers are as follows: Model Number Description Ser
Remedy: Consumers should immediately stop using the doors and contact Kohler for a free replacement door.
Sold at: Four Lowes and three Home Depot stores nationwide from August 2010 through September 2010 for about $600.
Contact: For more information, contact Kohler Co. at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the firm's website at http://www.kohler.com/corp/pr/newscurrent.html
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.