| Q: Will I be charged tax ? |
| Q: How secure is payment transactions on your site ? |
| Q: What is your shipping policy ? |
| Q: Do you ship outside United States or International ? |
| Q: Do you offer express delivery services ? |
| Q: Do you ship to APO / FOP destinations ? |
| Q: What would be delivery time for my order ? |
| Q: How do I track my order ? |
| Q: How do I make an Exchange ? |
| Q: How do I make an Return ? |
| Q: I Received a Defective / Non Working / Wrong item, What do I do now ? |
| Q: Do you refund shipping charges ? |
| Q: What are the supported credit cards on your site ? |
| Q: Is it possible to order without using a credit card ? |
| Q: Warranties |
| Q: Order Acceptance |
| |
| |
Q:
Do you charge any Taxes ?
NO TAX EXCEPT
WITHIN NEW JERSEY We charge 6% tax for deliveries
only within New Jersey.
Answer: savingsahead.com charges taxes only on
delivery of orders within New Jersey, NJ. If you enter
your shipping State as NJ, our system will automatically
calculate 6% Tax on your purchase. This tax is
applicable to delivery in New Jersey state only. No tax
outside NJ. Each customer shall be solely responsible
for all sales taxes, or other taxes, on orders shipped
to any other state |
| |
Q:
How secure is payment transaction on your site
savingsahead.com?
Answer:
We at
savingsahead.com use secure servers while checking out
to protect your personal information, including your
name, address, and credit card information. We use
industry-standard 128-bit SSL encryption verified by Verisign
which is a Global Leader in Internet Security
Technology. When
you enter your credit card number into the order form,
it is transmitted across the Internet in an encrypted
(scrambled) form and not decoded until we receive it.
We do not store any credit card information anywhere
on our servers, thus offering you 100%
Secure Shopping. Shopping
online on SSL enabled stores is considered fairly
low-risk. According to CNN, "The prevalent
opinion... is that online credit card use is actually no
riskier for consumers than traditional 'low-tech'
transactions." You should feel as safe as you would
using a credit card in a store or restaurant, if not
more so.
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| |
Q.
What is your shipping policy ?
Answer:
We have a purchase total based shipping plan, which lets
you combine your multiple packages and items
comprehensively and effectively. Please
click here to check out our shipping rates.
Most of the packages leave our ware house within 48
hours of your purchase.
Shipping costs / Policies:
We offer shipping to Lower 48 states of United States
only.
At this time, we offer shipping to the lower 48 states
of America only. We do not ship to Alaska, Hawaii,
Canada, United States Territories, APO, FOP, PO Box, and
International.
The Shipping cost at SavingsAhead.com is based on your
purchase, the shipping cost structure is designed in
such a manner that more you purchase the lower shipping
cost is. Please have at look at your shipping
plans to know more about comprehensive shipping
rates we offer.
Exclusions: Please Note that some of the items
which are heavy and large in nature are not included in
this shipping plan. We provide flat shipping rates for
items which are not covered in the shipping plans we
have on our site. If a item has shipping information on
Item Detail page on our site, then this item is excluded
from the shipping plan and flat shipping rates will
apply to purchase of this item.
|
| Q.
Do you ship outside United States or International? |
Answer: No.
SavingsAhead.com doesn't ship to destinations outside
United states, Due to some logistics and technical
reasons, currently we offer shipping to lower 48 states
of united states only.
We do not ship to Alaska, Hawaii, United States
Territories, APO, FOP, PO Box, and International
including Canada. |
| |
| Q.
Do you offer express delivery services ? |
| Answer: No.
We do not offer express delivery services under any
plans. However a request to expedite shipping or
choose express delivery services can be made by
coordinating with our customer care team at sales@savingsahead.com.
In some cases we do arrange to expedite shipping
options at additional cost. In normal cases we use UPS
Ground Service to ship your orders. |
| |
| Q.
Do you ship to APO / FOP destinations ? |
Answer: No.
At this point of time SavingsAhead.com We do not ship to
Alaska, Hawaii, Canada, United States Territories, APO,
FOP, PO Box, and International due to some logistics and
technical reasons.
Currently we offer shipping to lower 48 states of United
States only.
|
| |
| Q.
What would be delivery time for my order ? |
Answer:
Delivery times
typically range from 5-10 days but we ask that you allow
a maximum of 14 days for delivery. Most of our products
are shipped using standard ground transportation. Our
products from either our warehouse and usually leave our
locations within 48 hours of your order.
Most items leave our warehouse within two business days
after you place your order. As soon as it ships, we
e-mail you shipping details. You can expect most
packages to be delivered to their destination within
5-10 business days from the ship date. Please remember
that certain larger items can take up to three to Four
weeks for delivery.
if you already have any open order(s) with
savingsahead.com, please
click here to track your order(s)
www.savingsahead.com can not be held responsible for
shipping delays that are a result of credit card/billing
problems, product availability delays, or order changes
made after the order has been placed. If you enter
shipping instructions on your order, please be advised
these are requests and may not be fulfilled. We can not
instruct delivery services of delivery times.
IMPORTANT EXCEPTIONS:
UPS does not pick up or deliver orders on Saturday,
Sunday, or major holidays. The days that UPS is not
picking up or delivering are NOT considered shipping
days. When counting up your shipping days, consider this
important information. |
| |
| Q.
How do I track my order ? |
Answer:
We try to provide up to the minute order information
through our automated order tracking service available
24/7. The moment you place us an order, we generate an
order for you and send you an order confirmation e-mail,
which contains all the vital information about your
purchase including the order number. You can use this
order number to track your order.
Please
click here to track any open orders. |
| |
| Q.
Do you refund shipping charges ? |
Answer: Yes.
We do refund the shipping charges in following
circumstances
Under following circumstanced we will re-ship the
product for free:
- We ship an
incorrect product.
- We ship a
broken or defective product.
|
| |
| Q:
Is it possible to order without using a credit card ? |
Answer: If
you have a paypal account, you can use paypal as
alternate method of payments for your purchase.
If you do not have any supported credit cards, we are
sorry, but at this point of time due to technical system
limitations we are not able to accept orders through
other means.
Please
click here to know more about supported card types
and payment methods. |
| |
| Q.
Warranties |
Answer: All
products are sold with their respective manufacturer’s
warranties. Please note that warranty periods and
services vary by manufacturer and product.
|
| |
| Q.
Order Acceptance |
Answer: We
at savingsahead.com appreciate your business. Our
business is structured to supply the products.
www.savingsahead.com reserves the right to, at any time,
after receipt of any order, from any customer, and
without prior notice, supply less than the quantity
ordered of any item or to cancel an order.
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Go to Customer Service
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